Types of Information Collected and Manner of Use
Traffic Data Collected from All Users. We may track and collect the following general and non-personal information when You visit Our Website including, without limitation, Your: (i) IP address or other persistent identifier; (ii) referrer information about how You visited Our Website (e.g., how You got to the Website – was it by a Google® search, by direct navigation, etc.); (iii) Your connection speed and type; (iv) type and version of Your web browser; and (v) Your operating system and machine configuration (collectively,
“Traffic Data”). Traffic Data is information that does not, standing alone, personally identify You but is helpful for marketing purposes or for improving Your experience on the Website. We use Traffic Data to collect information at an aggregate level about the visiting and use of the Website and to make the use of the Services more enjoyable to Our users.
Information Collected from Users with User Accounts. If You set up a User account, then You will need to provide various information to RTSID, including personal identifying information, that We store (“User Information”). If You communicate with RTSID by e-mail or otherwise complete any of Our online forms, any information provided in such communication will be collected by RTSID as User Information.
User Information may consist, without limitation, of the following types of information:
Contact Data. Contact data includes Your name, phone number, e-mail address, and mailing address. We use contact data to send Users information about Our company and its Services or in response to the Services requested by Users. As a User, You consent to receive communications from RTSID electronically, but have the ability to opt-out of receiving future emails about Our company and other Services. To be removed from receiving any mailings, You may contact Us at our Contact page. Regardless of any opt-out request by You, We may communicate with any User by e-mail if such e-mail communication is sent for the purpose of protecting the interests of the User or to provide the User with any notification or disclosure that may be required under applicable law or Our policies. RTSID will communicate with each User by e-mail or posting notices on the Website. As a User, You agree that all communications, disclosures and notices sent to You by e-mail shall satisfy any requirement that notice be provided in writing.
Transaction and Demographic Data. We collect transaction information about Your purchases and inquiries to fulfill orders or for Our general business needs. We may also collect demographic and preferences data about Your usage of the Website, Your interests, Your location, Your goals or needs, and any other information relevant to the provision of the Services.
Account User Name and Password. In order to access, use and download certain portions of the Website, each User will be required to have a User account which will be created with a User name and password.
Financial Transaction Data Only Provided to Third-Party Payment Processors:
RTSID does not collect, process or retain any financial or credit card information relative to the processing of payments due from Users. Rather, all such information is collected, processed and retained by third-party payment processing companies and is subject to their applicable privacy policies and other terms.
If You provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, We follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Accounts and Passwords: When You register as a User of the Website, You will be required to provide Us a user name and password. Providing a user name and password will allow You to create a User account to access, download, use, or purchase products or Services. You are responsible for maintaining the confidentiality of Your User name and password. You are responsible for all uses of Your account and password, whether or not authorized by You. You agree to immediately notify Us of any unauthorized use of Your account. In such an event, You will need to provide Us a new password. You may access or correct Your account information that We maintain by logging into Your account on the Website or contacting Us at our Contact page.
Confidentiality, Security, and Updating of User Information:
You may update or revise Your personally identifying information by contacting Us at our Contact page or through Your account. Personal identifying information does not include information that has been aggregated or made anonymous such that it can no longer be reasonably associated with a specific person. RTSID will use a variety of commercially reasonable security technologies to help protect Your personally identifying information from unauthorized access, use or disclosure. However, the use of such security technologies by RTSID is not, and shall not be considered to be, any type of guarantee or warranty by RTSID that the personally identifying information of users of this Website will not be accessed by third parties, or that RTSID will use all available security technologies to prevent unauthorized access to, use or disclosure of Your personally identifying information.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through our contact page. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
Limited Sharing of Information: We share Your User Information with Our affiliates, suppliers, vendors and/or their agents and employees as necessary or convenient for the provision of the Services to You on Our Website. Specifically, We may share Your User Information: (i) with third parties that assist RTSID in evaluating Your eligibility for, the provision of, or the administration and management of the Services; (ii) with third parties that assist RTSID in providing the Services that You have requested (e.g., third-party payment processors); (iii) with third parties that provide support, marketing or advertising services to or on behalf of RTSID; (iv) in connection with the sale of a portion or all of Our business or assets; and (v) as otherwise permitted by law from time to time. In the event that all or substantially all of Our assets are sold or transferred to another party, or another transaction occurs in which Your personally identifiable information is one of the business assets transferred, all personally identifiable information that has been collected and saved may be one of the business assets We transfer. While RTSID uses commercially reasonable efforts to safeguard Your User Information transmitted to third parties, RTSID does not warrant that Your User Information will be transported without unauthorized interception or modification or that Your User Information will not be accessed or compromised by unauthorized third parties.
Collection of Your Information by Third-Party Websites or Advertisers:
RTSID is hosted on Squarespace. They provide an online e-commerce platform that allows us to sell our products and services to You. Your data is stored through Squarespace’s data storage, databases and the general Squarespace application. They store Your data on a secure server behind a firewall.